Terms of service

Welcome to Soma Proposals. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing your order.

1. General

Soma Proposals Perth operates this website to provide information and sell our products, including our Timeless Florals Collection. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these terms.

We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of our website after changes are posted constitutes your acceptance of those changes.

2. Product Information

All products are handcrafted using preserved florals and may vary slightly in appearance from the images shown. Variations in colour, bloom size, and arrangement are natural and should be expected.

We strive to display our products as accurately as possible, but lighting and screen differences may cause slight colour variations.

3. Orders and Payments

All prices are listed in Australian Dollars (AUD) and include GST where applicable.
Full payment is required at checkout to confirm your order. We reserve the right to refuse or cancel any order if fraudulent, incomplete, or suspected of misuse.

4. Shipping and Delivery

We offer delivery within the Perth region and pickup options from Wanneroo. If the incorrect delivery option is selected at checkout, the outstanding delivery fee will be invoiced and must be paid before any delivery arrangements are confirmed.

5. Returns and Refunds

Returns are only accepted for items that are damaged or faulty upon arrival. Refunds will be processed via the original payment method once approved.
We do not offer refunds or exchanges for change of mind, as all arrangements are made to order.

6. Intellectual Property

All content on this website including images, text, graphics, and logos remains the property of Soma Proposals Perth and may not be copied, reproduced, or used without written consent.

7. Privacy

Your personal information is collected and used in accordance with our Privacy Policy. By using our website, you consent to this collection and use.

8. Contact

For any questions regarding these Terms, please contact us at:
📧 @soma.proposalsperth@gmail.com